Policies
Shipping:
USA: After purchasing your items through the PayPal Buy it Now buttons, your items are shipped via USPS First Class, Priority, or Express, depending on quantity of unique sets purchased. Please read more about our shipping options.
International: Please read about our International Shipping Policies here.
Packaging: We enclose all Jewelry items in a cotton-filled cardboard gift box. We do not provide custom gift wrapping or gift cards.
Returns:
Time Frame: If you are not satisfied with your jewelry purchase, please contact us via email within 7 days of delivery to begin making arrangements to return the jewelry. To return item(s) after 7 days, the jewelry needs to be a gift purchased in advance for another person who is then not satisfied with the product. The jewelry being a gift is the only exception for the 7 day return time frame. Do not return anything without contacting us first. After you contact us, we will provide you with the address to ship to.
Restocking Fee: We now charge a restocking fee of $5.00 per individual item.
Financial Reimbursement: Refunds are issued for the price of the item(s) only (minus restocking fee), and sales tax, if it is applicable to the sale. Shipping charges, including postage, handling, insurance, delivery confirmation, signature confirmation and any other postal charges are nonrefundable. Refunds are only issued after the sale, and only upon complete satisfactory return of the jewelry at the buyer's expense. Any expenses incurred to return the jewelry are the responsibility of the buyer. We reserve the right to make partial refunds at our discretion on a case-by-case basis. We will refund you through PayPal via the account used to purchase the item(s). No other method of refunding will be used.
If you have any questions, please email us.
About my jewelry creations:
All items are created using genuine semi-precious stones, with .925 sterling silver findings, settings, wire and beads. Each item is one-of-a-kind; I never replicate my work. I strive for unique color combinations with graceful rhythms of the beads. Stones have held a fascination for me since I was very young, and I feel natural stone jewelry, with all the stone's flaws and inclusions, hold much more warmth and humanity than something that is supposedly "perfect". Each pendant, each little bead, is like a miniature abstract painting created by the most incredible artist of all, Nature. I just curate them for a little wearable exhibit. :)
-Ann
All images © 2004-2008 Ann Stretton
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Copyright
© 1996-2008 Ann Stretton.
All Rights Reserved. No part of this website may be copied or
reproduced. Permission is not given under any circumstances to
use any of the graphics or art on this site for any purpose whatsoever
unless the appropriate license has been purchased.
Abalone ♥ Agates: Lace, Tree, Moss, Onyx, Opal ♥ Amazonite ♥ Amber ♥ Amethyst ♥ Apatite ♥ Aquamarine ♥ Aventurines: Blue, Red and Green ♥ Bloodstone ♥ Calcite ♥ Carnelian ♥ Chalcedony ♥ Charoite ♥ Chiastolite ♥ Chrysocolla ♥ Chrysoprase ♥ Coral ♥ Drusy ♥ Fluorite ♥ Fossil Coral ♥ Hematite ♥ Howlite ♥ Iolite ♥ Jades and Serpentine ♥ Jaspers ♥ Labradorite ♥ Lapis ♥ Lapis Nevada ♥ Lepidolite ♥ Malachite ♥ Mookaite ♥ Moonstone ♥ Mother of Pearl ♥ Obsidians: Rainbow, Mahogany and Snowflake ♥ Onyx ♥ Pearls: Freshwater or River ♥ Peridot ♥ Prehnite ♥ Pietersite ♥ Pyrite ♥ Quartz: Rose, Rutilated, Tourmalinated, Smoky, Clear ♥ Rhodochrosite ♥ Rhodonite ♥ Rhyolite ♥ Ruby in Zoisite ♥ Sodalite ♥ Star Ruby ♥ Sugulite ♥ Sunstone ♥ Tiger Eye ♥ Tiger Iron ♥ Turquoise ♥ Unakite ♥
Rev. 7.6.08